Privacy Policy

Last updated: [DATE] · Effective from: [DATE]

1. Who we are

Copy AI Trading ("the Platform", "we") operates copyaitrading.com and the control panel at app.copyaitrading.com. The legal entity responsible for processing your data is [FULL LEGAL COMPANY NAME], registered in [COUNTRY/STATE] under number [REGISTRATION NUMBER], at [ADDRESS].

Privacy contact: [privacy@copyaitrading.com]

2. Data we collect

2.1 Data you provide

• Account data: name, email, password (stored hashed/encrypted), phone number if supplied.
• Trading account data: MetaTrader 4/5 (MT4/MT5) account number, server name, and trading password.
• Communications: the content of messages sent via our contact form or support.
• Billing data: processed by a third-party payment provider; we do not store full card details on our servers.

2.2 Data collected automatically

• IP address, browser and device type, operating system, interface language.
• Pages visited and visit timestamps.
• Technical error and performance logs.

2.3 Trading data

Once your account is connected, we receive balance, equity, open and closed positions and their results from your broker. This data operates the copying service and powers your dashboard.

Important note on trading passwords: we request only the trading password — a credential that permits trade execution and does not permit withdrawals or transfers. Never share your investor or master password with us if it grants withdrawal rights.

3. Why we process your data

• Contract performance: operating your account, copying trades, displaying results.
• Legitimate interests: improving the platform, preventing fraud, securing our systems.
• Legal obligation: retaining financial and accounting records as required by law.
• Consent: marketing messages and non-essential cookies — withdrawable at any time.

4. Sharing your data

We do not sell your personal data. We share it only with:

• Cloud hosting providers that run the platform.
• Trading gateway providers (such as MetaApi interfaces) to execute trades on your account.
• Payment providers to process subscriptions.
• Authorities where we are under a legal obligation.

Data may be processed on servers outside your country of residence. We apply appropriate contractual safeguards.

5. Cookies

We use cookies that are necessary to run the site (such as remembering your dark-mode preference and your login session). We may use analytics tools to understand how the site is used. You can control or delete cookies in your browser settings, though disabling essential cookies may break some functionality.

6. Retention

We retain account data for as long as the account is active, then for [X] after closure to meet legal and accounting obligations. Trading credentials are deleted or revoked as soon as the account is disconnected.

7. Security

• HTTPS/TLS encryption on all pages.
• Sensitive credentials stored encrypted.
• Internal access restricted on a need-to-know basis.

No method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Your rights

Subject to applicable law, you have the right to access, correct, delete, restrict processing of, object to the processing of, and port your data. To exercise any of these, contact [privacy@copyaitrading.com]. We will respond within the statutory period.

9. Children

Our services are intended for people aged 18 and over. We do not knowingly collect data from anyone younger, and will delete it promptly if we discover otherwise.

10. Third-party sites

The site may link to third parties (brokers, Telegram, payment providers). We do not control and are not responsible for their privacy practices.

11. Changes to this policy

We may update this policy from time to time. The last-updated date appears at the top of this page, and we will notify you of material changes by email or an in-platform notice.

12. Contact

For any privacy question: [privacy@copyaitrading.com] — or via our contact page.